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Refund Policy - Ticket Policy

 

Dear Tango community!

We are delighted to organize LVTF and have you with us in this amazing event!  

The tickets for the festival are NOT transferable and NOT refundable but we understand that unexpected circumstances can happen. That’s why we offer you the ticket insurance option to add to your pass which will enable you to use your ticket at our next edition of Las Vegas Tango Festival. Each insurance is applicable to one (1) ticket/pass.

The organizer reserves the right to substitute maestros and any acts due to any unforeseen circumstances.

Liability Waiver

By registering, the registrant understands that participation in this event’s activities include movements that are considered sport. The registrant declares to not have any physical condition that may aggravate the risk of injury. Further the registrant understands this dance approach and technique is mostly physical contact/embrace and requires that bodies touch. The registrant is voluntarily participating in this event with the full knowledge and understanding of the above. The registrant releases Las Vegas Tango Festival, it’s employees, agents, performers, teachers, volunteers and guests from all claims, demands, fines, liabilities, costs and damages which might arise from participation in this event.

 

Las Vegas Tango Festival Photos and Videos

Release Agreement for Use of Facebook and other online photo and video publishing: In registering for the Las Vegas Tango Festival, you hereby give your permission to the Las Vegas Tango Festival to use any photos or videos taken of you during the Las Vegas Tango Festival. The photos and videos may be posted on the general internet, any of our web sites and/or social media.  Your photos and videos will not be sold or used in conjunction with any inflammatory content. If for any reason you do not want your photos or videos used, simply submit a written request to our team or order to remove you from any photos/videos.  

Please keep in mind that once a digital image or video file has been posted retrieval of all copies may be impossible.

 

PRIVACY POLICY

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

We use the collected data for the following purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To provide customer support

  • To detect, prevent and address technical issues

 

Unless you ask us not to, we may contact you via email in the future to tell you about services, activities, new products, discounts or changes to this privacy policy.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Thank you for your participation in the Las Vegas Tango Festival.

 

Contact Us

 

If you have any questions about the Las Vegas Tango Festival Ticket, Refund and Privacy Policy, please contact us:

 

COVID Attendance Guidelines

If you are unable to attend the event due to a COVID-19 infection, your ticket/registration fees will be applied towards the next edition of LVTF as long as proof of COVID-19 positive test from a professional testing facility is provided. No refunds will be issued.

 

To ensure everyone's safety we require proof of COVID-19 negative test (regardless of the vaccination status) before entering the event for the first time. We will accept a professionally administered antigen test taken up to 24 hours before the event or a PCR test taken up to 48 hours prior to the event.

 

Canceled or Postponed Events 

 

The location, date and time of an Event and any other elements of  your Purchase are subject to change (including, but not limited to, cancellation, postponement or relocation) by LVTF. 

 

Any element of your Purchase may be canceled, postponed, delayed, altered, relocated or rescheduled at any time with or without notice in the Organizers’ sole discretion, as applicable, or due to the actions or events beyond the reasonably foreseeable control of the Organizers, the Organizers will not be liable to you or any other party because of any failure to perform hereunder due to fire, earthquake, rain, adverse weather conditions, flood, or any other acts of God, power failures, electrical or mechanical difficulties, strikes, lockout, work stoppages or other labor disturbances, governmental regulations or restrictions, terrorism, war, civil disturbances, epidemic, pandemic (including COVID-19) or any other cause or condition, whether known or unknown, or similar or dissimilar to any of the foregoing, beyond the reasonably foreseeable control of the Organizers (“Force Majeure”). 

Delay in the performance of this Policy or the failure of LVTF to perform or provide the Purchase (or any element thereof) caused by any Force Majeure shall not constitute a breach of this Policy or a ground for cancellation, suspension or termination hereof. For the avoidance of doubt, postponement, relocation or cancellation of Events due to weather conditions or Force Majeure events is beyond our control and we will not issue any refund or exchange for such events, unless otherwise agreed to in writing by LVTF. Your Purchase is considered as a “rain or shine” final Purchase. If an Event is canceled, postponed or rescheduled we will not refund incidental expenses that you may have incurred as a result of your plans to attend the event including, but not limited to, transportation expenses, hotel reservations, or rental car costs. We are not responsible for the actions of any other Organizers when an event is canceled. If an Event is postponed or rescheduled, please retain your Ticket. In most cases, elements of the original Purchase and any Ticket(s) will be honored for the new Event date and a new Ticket(s) will not need to be reissued. 

 

Refunds or exchanges will not be made for postponed, relocated or rescheduled Events and you shall only be entitled to attend the rescheduled Event. It is your responsibility to verify information regarding rescheduled Event dates and times prior to attending. Schedules, performers, participants, teams, production elements, amenities, and all other aspects of your Purchase are subject to change without notice and without grounds for refund. If we issue you a refund for a Purchase, or a Ticket individually, due to a canceled Event, we will issue a refund of the Ticket’s face value and a refund will be limited only to the portion of the Purchase that was unable to be consumed due to such cancellation. In no event will delivery charges or any other amounts be refunded.

 

Refunds and Exchanges for foreigners Traveling to the Festival

 

UNLESS OTHERWISE NOTED IN WRITING, ALL SALES, PURCHASES, INSTALLMENTS, DEPOSITS, AND PARTIAL PURCHASES UNDER A PAYMENT PLAN ARE FINAL, NON-REFUNDABLE, AND NON-TRANSFERABLE. NO REFUNDS, NO EXCHANGES, NO RESALE, NOT REDEEMABLE FOR CASH.  IF YOU FAIL, FOR ANY REASON, TO MAKE A PAYMENT, YOU MAY VOID YOUR PURCHASE AND YOU WILL NOT RECEIVE A REFUND. IF APPLICABLE, A VALID PASSPORT IS REQUIRED FOR TRAVEL TO THE UNITED STATES OF AMERICA. PLEASE BE SURE THAT YOU HAVE A VALID PASSPORT PRIOR TO MAKING A PURCHASE AND ANY OTHER NECESSARY TRAVEL DOCUMENTATION, INCLUDING, BUT NOT LIMITED TO, VISAS OR VACCINATIONS, AS NO REFUNDS OR EXCHANGES WILL BE AVAILABLE IF YOU ARE UNABLE TO TRAVEL FOR ANY REASON. THERE ARE NO REFUNDS OR EXCHANGES FOR ILLNESSES, EMERGENCIES, OR ANY OTHER UNEXPECTED CIRCUMSTANCES AFFECTING YOUR ATTENDANCE AT THE EVENT.

 

IT IS RECOMMENDED THAT YOU CONSIDER PURCHASING TRAVEL INSURANCE FROM A THIRD-PARTY. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED IN THE COST OF YOUR PURCHASE TO PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTIONS, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION AND CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate travel insurance, you understand and agree that if you cancel or interrupt your travel for any reason, your Purchase is not refundable (unless otherwise agreed to in writing) and LVTF’s and any third-party travel suppliers cancellation penalties will apply resulting in the loss of monies up to the full cost of your Purchase and related costs. The purchase of travel insurance is not required in order to purchase any other product or service offered by LVTF. Employees of LVTF are not qualified or authorized to answer technical questions about benefits, exclusions, and conditions of any travel insurance, nor evaluate the adequacy of the prospective insured’s existing travel insurance coverage. 

 

Competition Terms and Conditions

Las Vegas Tango Festival (LVTF) is an event which emphasizes connection, camaraderie and good sportsmanship. LVTF’s goal is to bring tango dancers from all over the world together to share their passion for tango in a friendly, respectful and safe environment. 

LVTF is organized by Helena Fernandez who ensures the smooth running of the competition and compliance with the terms and conditions of participation, as well as the promotion of the event and awarding of prizes. Helena Fernandez and Claudio Villagra commit to impartiality and have no influence on the evaluation of the jury.

  1. LVTF is open to participants from all countries and is open to all genders and welcomes diverse constellations of couples.

  2. All participants commit themselves to contribute to the good reputation of the event, the contest, and accept the outcome of our independent judges… good sportsmanship! By registering, the participants accept the competition rules of LVTF.

  3. Each person can compete only once per category. The couple must remain the same at each level within a category. Across different categories the couple may vary.

  4. Pro/am category: to qualify for this category the couple must consist of a true tango professional that gains any kind of income from tango dancing, and an amateur. A couple consisting of two professionals is not permitted to participate in this category and will be disqualified by our judges at competition. Registration fees will not be refunded. 

  5. All participants must be present and check-in at the respective location no later than one hour before the start of the contest. Persons who have registered but are not present at check-in will be excluded from participating in the contest.

  6. All participants must check-in in person by presenting an ID/passport and will receive a number. The number assigned by the organization shall be worn on the back of the leader during each round. Participants must return their number to the registration desk promptly after elimination or win. 

We welcome family and friends that would like to spectate and cheer on their champion tangueros. Spectator passes can be purchased at the door on the day of the event. We wish all participants the best of luck and an unforgettable competition.

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